Things To Consider
I’m getting weird pop-ups and my searches take me to some odd page!

You may suddenly be hit with unwanted pop-up ads, or your home page and default search engine have been changed without your consent. This is typically a sign of a Malware or Spyware infection. We can scan your computer with state-of-the-art tools and quickly repair the damage. We can reset your browser home page and search engine settings so you will be back to normal immediately.

My computer is responding slower than normal.

It seems to take too long to load programs and even boot up. There may be various causes of a situation like this. We can diagnose the problem and determine if it’s hardware or software-related. We can proceed based on the information we gather to replace any bad RAM or do some repairs on the hard drive. We will scan the file system and configure the computer Start-Up (which programs are set to load when the computer boots) to speed things up. Also, we recommend upgrading to a Solid State Drive which is the new technology that performs quite faster on most systems.

I don’t think that my ISP (Internet Service Provider: Spectrum, Frontier, AT&T) are doing their job

Oftentimes you need someone that speaks the language (techie speak) to contact a provider and discuss why the Internet connection seems slow. You may need the provider to run tests on your connection and do repairs from their end. Or you might want to find out more about upgrading your service to give you faster speeds. We will help you figure all of this out!

Do you offer on-site services or do I need to come to your shop?

We offer both on-site and in-shop services. We can come to your home or office to diagnose and repair your computer, or you can bring your computer to our shop for faster service.

How long does a typical repair take?

The length of the repair will depend on the specific issue and the availability of any necessary parts. We aim to complete most repairs within 24-48 hours, and we'll give you an estimate of the time frame when we diagnose your computer.

Do you provide a warranty on your repairs?

Yes, we offer a 90-day warranty on all of our repairs. If you experience the same problem after we've repaired your computer, we'll fix it again for free.

How much do your services cost?

The cost of our services varies depending on the type of service you need and the specific issue with your computer. We provide a free diagnosis and estimate before we begin any work, so you'll know exactly how much it will cost before you agree to the repair.

Can you help me set up a new computer or transfer my data to a new computer?

Yes, we can help you set up a new computer and transfer your data, files, and settings from your old computer to the new one.

Can you help me with my slow internet connection?

Yes, we can help diagnose and fix slow internet connections. We'll check your modem and router, as well as your internet service provider, to determine the cause of the issue.

Do you offer remote support?

Yes, we offer remote support for certain issues that can be resolved without a physical visit. We can connect to your computer remotely and fix the issue while you watch.

Do you offer training or consulting services for individuals or businesses?

Yes, we offer training and consulting services for both individuals and businesses. We can help you learn how to use your computer more effectively, as well as provide recommendations for hardware and software that can improve your productivity.